Shipping Policy

At ATCD Lighting, we strive to deliver your products as quickly and efficiently as possible. Below is an outline of our shipping policy to ensure a smooth and transparent experience.

Shipping Options & Rates

We offer several shipping options to accommodate your needs. Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected.

• Standard Shipping: Delivery within 3-5 business days.
• Expedited Shipping: Delivery within 2-3 business days (available for select products)
• International Shipping: We currently offer international shipping to select countries. International shipping rates will be calculated at checkout.

Processing Time

Orders are typically processed and shipped within 1-2 business days from the time of purchase. Please allow additional time during holidays or peak seasons.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track the status of your order on our website or via the carrier's website using the provided tracking number.

Damaged or Lost Shipments

In the rare event that your item arrives damaged or if it is lost in transit, please contact us immediately at sales@atcdstore.com. We will work with the carrier to resolve the issue and ensure your product is replaced or refunded as needed.

Shipping Delays

While we do our best to ensure timely deliveries, shipping delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We appreciate your patience in these situations.